Refund policy

At Best Gift Finds, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused, unworn, and in the same condition that you received it
  • The item must be in its original packaging
  • Proof of purchase (order confirmation or receipt) is required

Non-Returnable Items

We do not accept returns for the following items:

  • Personalized or custom-made products
  • Gift cards
  • Clearance or final sale items
  • Any product purchased at a discount of 50% or more
  • Any product clearly marked as "Final Sale" or "Non-Returnable" on the product page
  • Items that have been used, damaged due to misuse, or not in their original condition

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

  • Your refund will be processed to your original payment method
  • Please allow 5–10 business days for the refund to appear, depending on your payment provider

Shipping costs are non-refundable unless the return is due to our error (such as receiving a defective or incorrect item).

Exchanges

We only replace items if they are defective or damaged.

If you need an exchange, please contact us at: support@bestgiftfinds.com

Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect
  • We recommend using a trackable shipping service
  • We are not responsible for lost or damaged returns during transit

How to Start a Return

To initiate a return, please contact us at: support@bestgiftfinds.com

Please include:

  • Your order number
  • The reason for your return
  • Photos of the item (if damaged or defective)

Once your request is approved, we will provide detailed return instructions.

Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again
  • Contact your credit card company
  • Contact your bank

If you’ve done all of this and still have not received your refund, please contact us at support@bestgiftfinds.com.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: support@bestgiftfinds.com
Website: https://bestgiftfinds.com